For Emotional and Confidential Support
Times
Our text lines are open Sunday- Thursday 6pm - midnight
Confidential
Your messages to us are confidential and anonymous.
Standard Text Rate
Texts will be charged at your standard rate. Our number will show up on your bill with no identifying details
How it works
What is Jteen Support
Jteen support is a completely confidential and anonymous text-based helpline
Jteen aims to support the emotional wellbeing of our community’s teens between the ages of 13-20
Jteen is made up of trained volunteer counsellors and professional therapists
Our Aim?
Our aim is to provide any community teen with support, empowerment and guidance for any emotional challenge. Occasionally we may signpost users to more appropriate services if needed. Most contacts will be one-off support, although contacts may reconnect if needed, to follow up on advice or to review a plan.
Every Day
from 6 PM to midnight
Jteen Support opening hours are every day from 6pm – midnight (excluding Shabbat) We are an anonymous text-based service and do not encourage you to disclose any of your personal information. Texts received during our available hours will receive an automated response telling you that a trained counsellor will text you back shortly. We will try to answer your message within a few minutes but during busy times it may take longer.
