For Emotional and Confidential Support

Get Support


07860 058823

Here for you



Our text lines are open
Sunday- Thursday 6pm – midnight


Your messages to us are confidential and anonymous.

Standard Text Rate

Texts will be charged at your standard rate. Our number will show up on your bill with no identifying details

How it works

What is Jteen Support

Jteen support is a completely confidential and anonymous text-based helpline


Jteen aims to support the emotional wellbeing of our community’s teens between the ages of 13-20


Jteen is made up of trained volunteer counsellors and professional therapists


Our Aim?

Our aim is to provide any community teen with support, empowerment and guidance for any emotional challenge. Occasionally we may signpost users to more appropriate services if needed. Most contacts will be one-off support, although contacts may reconnect if needed, to follow up on advice or to review a plan.

Every Day

from 6 PM to midnight

Jteen Support opening hours are every day from 6pm – midnight (excluding Shabbat)  We are an anonymous text-based service and do not encourage you to disclose any of your personal information. Texts received during our available hours will receive an automated response telling you that a trained counsellor will text you back shortly. We will try to answer your message within a few minutes but during busy times it may take longer. 


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Contact Us

JTeen Support
240-242 Hendon Way

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